Home » Who We Are

Who We Are


Pam Rios-Menter LCSW, NHA

Pam brings over 17 years of experience as a clinical social worker and clinical leader in long-term care, psychiatric and hospice settings in addition to 16 years of professional management experience with a nationally recognized telecommunications company. Pam previously worked in Houston as one of the lead clinicians for an outpatient mental health clinic that served over 1500 patients in Harris County. She has worked extensively with both inpatient and outpatient psychiatric services as a psychotherapist and case manager at University Health Systems affiliated with the University of Texas Medical School in San Antonio, Texas, where she was fortunate to receive her clinical psychiatric training and mentoring from the chief of psychiatry.

Pam worked as a Social Service Director for a long-term care facility and a nationally recognized hospice company which delivered services to residents of the Texas hill country and the San Antonio area. She owned and operated a private geriatric consulting business which served families in the Texas hill country for over three years. Pam obtained her Bachelor’s and Master’s Degrees in Social Work from the Worden School of Social Service at Our Lady of The Lake University in San Antonio, Texas.

Pam is licensed as a clinical master’s level Social Worker and holds a Certificate in Professional Mediation from the University of Denver. She is a past member of Toastmasters and is a certified instructor of Crisis Prevention Management. She is also an Eden Alternative™associate. She previously served on the Janseen Pharmaceutical Case Managers advisory board, Alzheimer’s Association Texas Hill Country chapter and was a continuing education speaker in the state of Texas regarding Alzheimer’s and mental illness issues.

Pam is currently an agency liaison for the MSW program at Metro State College in Denver and an active speaker/trainer for the Colorado Health Care Association Social Service certification program. She has also been a past presenter for the CHCA assisted living conference. She previously served as a committee member for the Colorado Pay-for-Performance program and co-authored the state behavioral programming criteria for Colorado House Bill 1114.

Pam joined our community in 2014 bringing with her extensive knowledge and experience in resident-centered care. “I am honored to be a part of the team,” she says of WestLake. “I have enjoyed and continue to look forward to serving the residents, families and staff of this wonderful diverse community!”


Resident Council Officers:

Mark – President
Mark has served as President for two years now. He takes his role seriously and actively speaks out on behalf of residents during monthly resident council meetings. “I want to do a very good job as president,” Mark says. “I want to be a voice for our residents and make a difference in every aspect of our home here at WestLake. This is our home.”

Stephen – Vice-President
Stephen is very honored to be a voice for residents. He looks forward to the monthly meetings being productive and meaningful.

Halima – Secretary
Halima has served for two years as Secretary. She is an excellent note-taker with excellent attention to detail. On behalf of the council we are very happy to have her as secretary.

Shirley – Treasurer
Shirley was recently elected as Treasurer and has served in this position many times with her previous work. She brings a positive attitude and great ideas to her position and we are lucky to have her as our Treasurer.


Medical Director:

Gregory Gahm, MD is a geriatrician who serves as the Medical Director for Westlake Care Community. He attended the University of Colorado for undergraduate studies and medical school, followed by a residency in Internal Medicine in Arizona, a Fellowship in Administrative Medicine and Medical Informatics at Harvard and a sabbatical in Clinical Preventive Medicine at Stanford.  He is an Associate Professor of Clinical Medicine for the University Colorado Health Sciences Center.

Dr. Gahm is actively involved in the helping coordinate influenza recognition and treatment efforts in Colorado and is currently the President of the Colorado Medical Director’s Association.  As a Medical Director, he works diligently to evaluate the effectiveness of medications and therapies to meet residents’ needs. When he is not working, he will almost always be found doing something active outdoors with his wife of 27 years, children or siblings, reading medical journals, or cooking alongside his wife.

To learn more about WestLake Care Community, please contact us or schedule a tour.